Woodantlerandbloom

Policies

Shipping

Completed items will ship within 24-48 of ordering Monday-Friday.

Items ordered on weekends and holidays will ship on the next business day.

 

The time needed to prepare custom orders for shipping varies. For details, see individual items.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

Returns and exchanges

I gladly accept returns and exchanges, Contact me within 3 days of delivery and ship items back within: 7 days of delivery.

Unfortunately I don't accept cancellations of custom orders but please contact me if you have any problems with your order.

 

Final Sale Items

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges for:

·         Custom or personalized orders

·         Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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